Privacy Policy

Privacy Policy

Introduction

Welcome to http://same-day-plumber-dallas.onlyhirepros.com (hereafter referred to as “Same Day Plumber Dallas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information in adherence to various global privacy regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Law on the Protection of Personal Data (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) in South Africa

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at http://same-day-plumber-dallas.onlyhirepros.com.
  2. Any mobile applications or software we offer.
  3. Online services and products accessed through our platform.
  4. Interactions between users and our team via emails, calls, texts, or other communication channels.

Please note that this policy does not extend to third-party platforms, apps, or services linked from our website, which have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines our practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit websites associated with this Privacy Policy.
  3. Engage with our communications, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and improve our services:

  • Account Information: Details related to your user account, such as username, password, and profile settings.
  • Payment Information: Credit card details, billing addresses, and payment transaction records.
  • Financial Information: Bank account numbers, investment portfolios, or other financial records (if voluntarily provided).
  • Purchase Information: History of products or services bought from us, including order details and purchase dates.
  • Mobile Device Identifiers: Unique device IDs, advertising IDs, or similar identifiers to recognize your mobile device.
  • Location Data: GPS coordinates or address information used for location-based services (with user consent).
  • Feedback: Comments, reviews, or responses provided by users regarding our products and services.
  • Social Media Information: Data from social media platforms when users choose to log in via these accounts.
  • Product Information: Details about the products you view, search for, or purchase on our website.

We obtain this data through direct user input, interactions with our systems, and automated technologies (e.g., cookies and similar tracking tools). Additionally, third parties may share personal data with us, subject to their respective privacy policies.

Cookies

We use cookies and similar technologies to enhance your experience on our website:

  • Strictly Necessary Cookies: Ensure basic functions of our site, such as login sessions and shopping carts.
  • Preference Cookies: Remember user preferences for a personalized browsing experience.
  • Analytics Cookies: Track website usage and performance, providing insights into how we can improve our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary or permitted by law:

  • Data required for legal compliance or regulatory purposes is retained until the relevant period expires.
  • Personal information used for marketing and advertising is kept until you opt-out or request deletion.
  • Transactional records, including purchase history, may be stored for billing and record-keeping purposes but are anonymized after the necessary business needs have been met.

Once the purpose for which data was collected is fulfilled, we delete or anonymize it to ensure its confidentiality.

Security Measures

We employ robust security measures to protect your personal data:

  • Encryption: Data is transmitted and stored using encryption protocols to safeguard against unauthorized access.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy and security standards to process data on our behalf.

Children’s Privacy

We do not knowingly collect or store personal data from children under 18 years of age. Our services are designed for a general audience, and we encourage parents and guardians to accompany their children while using our website.

Your Rights (depending on your location)

In accordance with applicable privacy laws, you may have various rights regarding your personal data:

  • Access: The right to request access to and receive information about the personal data we hold about you.
  • Rectification: The ability to rectify inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Requesting the deletion of your personal data when no longer necessary for legitimate purposes.
  • Restriction: Limiting our processing of your data under specific circumstances.
  • Portability: Obtaining a copy of your personal data in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your data for direct marketing or other purposes.
  • Non-Discrimination: The right to be free from discrimination based on certain factors when exercising your privacy rights.
  • Data Portability/Access: Filing appeals or complaints with our privacy team regarding data handling practices.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on our website, and we encourage users to review it periodically for changes.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please contact us:

  • Email: [email protected]
  • Physical Address (for written correspondence): [Provide Address]